Frequently Asked Questions
Everything you need to know about vetsak® comfort and care.
What makes vetsak® beanbags different from traditional ones?
Unlike standard beanbags filled with noisy beads, vetsak® uses a unique, high-quality hybrid memory foam filling that provides superior support, silent movement, and never loses its shape.
Are the sofa and beanbag covers machine washable?
Yes, all our covers are designed for easy maintenance. You can simply zip them off and wash them in a standard washing machine at 30°C.
How long does shipping take for my order?
Shipping times vary depending on your location and stock availability. Generally, orders are processed within 2-3 business days, with delivery taking between 5 to 10 business days.
Do you offer a warranty on your products?
We stand by our quality. All vetsak® products come with a 5-year quality guarantee covering manufacturing defects on both the filling and the covers.
Can I customize the configuration of my vetsak® sofa?
Absolutely. Our modular sofa system allows you to choose from various modules, fabrics, and colors to create a setup that perfectly fits your living space.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund.