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Returns & Exchanges
At vetsak®, we want you to be completely satisfied with your comfort; if you are not happy with your purchase, you can return your items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
2
Prepare the Package
Carefully pack the items in their original packaging, ensuring all covers and foam components are securely enclosed.
3
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at the designated carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing